Miro - Country Manager, Japan

About the Role

Miro is looking for an exceptional General Manager to lead our Japan business. Japan is one of Miro's fastest-growing markets, and that growth is about to accelerate: we've made a significant recent investment in a Japan Data Center, removing a long-standing barrier for enterprise customers and opening the door to a new tier of commercial ambition.

This is a business catalyst role. We need a senior executive who can drive an ambitious commercial agenda while building a team and culture strong enough to carry it, for our people and for the customers we serve. This person earns trust quickly, leads with transparency, and represents Japan credibly inside a global organization while being the external face of Miro Japan.

You'll lead a team that understands customers' most strategic challenges, knows exactly who the key stakeholders are, and helps those customers transform their business with Miro, all while building a Tokyo hub that people are proud to belong to.

What you’ll do

Commercial Leadership
● Set the strategy for Japan's High Touch Sales organization and own its execution
with clear accountability.
● Own an ambitious, sustainable growth target for the region.
● Win new logos, particularly lighthouse accounts, and drive wall-to-wall expansion
across the existing customer base.
● Build effective co-sell motions with partners: new logo acquisition into TSE-listed
parent companies, and expansion into their subsidiaries.
● Act as a trusted Miro expert for enterprise customers, credible with practitioners
and executives alike.

People & Culture Leadership
● Build a Tokyo hub culture grounded in transparency, strong team dynamics,
accountability, and psychological safety.
● Lead and develop a multi-layered team, visibly investing in coaching and growth.
● Act as a genuine bridge between Japan and JAPAC/global leadership, translating
strategy and context in both directions.
● Be an active, engaged member of the regional senior leadership team as well as
the cross functional global leadership team.
● Hold the standard we hold every leader to: how you lead people matters as much
as the results you deliver.

What you’ll need

Experience & Track Record
● 15+ years of experience across direct and partner-led sales.
● A proven track record in direct SaaS sales within enterprise segments.
● A demonstrable partner sales track record, including co-sell motions for new logo
acquisition and subsidiary expansion into TSE-listed groups.
● Experience leading through a layer of management, leading people managers
rather than only individual contributors, across a growing team of 20+.
● Country Manager or GM experience in a global company is a strong plus, as is a
background in SaaS, PLG, or collaboration software.

Leadership & Culture
● A track record of building trust with your team, stakeholders, peers, and
customers.
● Demonstrated ability to build or turn around team culture, backed by concrete
examples of impact.
● Strong experience operating in a global, matrixed organization and working well
amid ambiguity.
● A consistent, accountable, and transparent leadership style.
● A genuine investment in developing talent, evidenced by people on your team
who grew and excelled under your leadership.