Miro - Large New Business AE/Strategic Key Accounts AE

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities, and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

About the Team

Japan is one of the four global sales regions of Miro, and Miro Japan was founded in May 2021 to build and grow the business. You'll be one of the sales members of the important expansion phase. The Strategic Sales team is a critical component of the Japan regional business. We work hard but also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing organization, opportunities for internal growth and career development are plentiful!

About the Role

As a Strategic Account Manager, you will focus on acquiring and growing customers in large enterprises in the assigned industry. You’ll use research to gain insight into customer challenges, identify key partners, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and advising customers to identify their needs and difficulties and get them resolved.

What you’ll do

● You will be the long-term trusted partner to customers. Find and understand challenges at customers in their remote/hybrid work, drive the best solution with Miro, and lead them to a successful business transformation.

● Be a champion of assigned territory, build territory and account plans to help define appropriate acquisition and expansion strategies.

● Combine the interests of multiple client partners to drive account revenue growth

● Take initiative and reach out to new trials/users within customers to expand use cases and drive more revenue

● Work with cross-functional teammates in Customer Success, Product, and Sales, Engineering, Marketing, and more

● You will master the art of discovery, and inspire new use cases where Miro can solve our customer’s challenges.

● Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth

● Achieve monthly/quarterly quotas of the pipeline, provide accurate forecasts, and close business.

Strategic Key Accounts Account Executive

About the Team